We obtain the following information from you.

• Name associated with the account

• Icon image associated with the account

• E-mail address

• Information about the OS and device used by the customer, such as the ID generated by the OS, device type, and device identifier

• Content you enter in AI Help, and the screen where Help was opened, the app version, the display language, and your usage status (such as days since registration and number of assets, recorded as ranges)

We use information obtained from customers for the following purposes

• To accept registrations, identify customers, and authenticate customers in relation to the Company's services

• To analyze the customer's activity history on the Company's services and use it to maintain and improve the Company's services

• To respond to actions that violate our terms and conditions or laws and regulations

• To notify customers of changes to our services, discontinuation of provision, termination, or cancellation of contracts

• To notify you of changes to our terms and conditions, etc.

• To provide, maintain, protect, and improve our services in addition to the above

We will not provide personal data (Article 2, Paragraph 6 of the Act on the Protection of Personal Information) to third parties (including parties located outside of Japan) without obtaining the prior consent of the customer. (Article 2, Paragraph 6 of the Personal Information Protection Law) will not be provided to third parties (including parties located outside Japan) without prior consent from the customer.
However, the following cases are excluded

• When the handling of personal data is outsourced

• In the event of an acquisition of the Company or its services

• When sharing personal data with our business partners (if there are specific cases of sharing, we will disclose the details separately)

• In other cases where provision to third parties is legally permitted by law.

We use "Google Analytics" to analyze your access to our website; Google Analytics uses cookies to collect traffic data. Traffic data is collected anonymously and does not personally identify you.
https://marketingplatform.google.com/about/analytics/terms/jp/

Our application may display advertisements. If we use the information we collect from you to display third-party advertisements, we will separately display the details of such advertisements on our apps, etc.

We will change the content of this Privacy Policy as necessary. In this case, we will notify you or inform you of the effective date and contents of the revised privacy policy by an appropriate method.

When you use AI Help in the app, we handle information as follows, with your consent.

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• Recipient: What you enter is sent to our AI provider, Deep Infra Inc. (United States), to generate answers, and is processed in the United States.

• Personal information protection in the United States: The United States has no comprehensive federal law on personal information protection; laws apply to specific sectors. For details, see the report by Japan's Personal Information Protection Commission (in Japanese). https://www.ppc.go.jp/enforcement/infoprovision/laws/offshore_report_america/

• Measures taken by the recipient: Deep Infra Inc. does not store the content sent to it and does not use it for AI training. It complies with SOC 2 and ISO 27001. https://deepinfra.com/privacy

• Storage by us: We store conversations to check answer quality and improve our services. They are stored without being linked to your account; we record only the date (not the time) and your usage status as ranges. Strings that look like email addresses or phone numbers are masked before storage. Conversations are not kept on your device.

• Deletion: Because conversations are stored in a form that does not identify you, we cannot locate, disclose, or delete a specific conversation. Please do not enter personal information such as your name or email address.

• ​Withdrawing consent: You can withdraw your consent at any time from "Withdraw consent for AI Help" in the menu at the top right of the Help screen. After you withdraw, no information is sent to AI Help until you consent again.

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